Frequently Asked Questions
Everything you need to know about shopping with Sakuras Card Shop
How long does shipping take for my apparel order?
Standard shipping typically takes 5-7 business days within the domestic region. International shipping can take between 10-21 business days depending on the destination and customs processing.
What is your return policy for clothing items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition drop items may be eligible for store credit only.
Do you offer a size guide for your collections?
Yes, a detailed size chart is available on every product page. We recommend measuring a similar garment you own to ensure the best fit as our styles range from slim to oversized.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Sakuras Card Shop garments?
To preserve the quality of the fabric and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid using bleach or high-heat tumble drying.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your shipment's progress in real-time.